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I emailed support today regarding one of our water bottles; it was rectified within minutes. A new water bottle was already on its way!
After many drinkware items from MontiiCo, this was the first to have a fault, and I was astounded with the response time to have this rectified!
As a mum of three boys, I am always looking for products that are great quality.
We have the montii lunch boxes, water bottles and backpacks and all have been great quality. We had a small issue with one of the drink bottles and the communication and customer service was some of the best I have ever had, it was quick, my issue was resolved and the customer service lady was lovely to deal with. We are already montii fans, but this is the icing on the cake. Great work MontiiCo team.
I am so pleased with this purchase. I make my hot drink at 730am and take in the car for my hour drive to work. It is still piping hot when I get to work. I love how the cap seals as well so no spillage.
Such a perfect lunch box for my 2 & 3 year old for all their favourite foods to fit into while we are out at the park or at playgroups. I love all the individual compartments as they more so enjoy the smaller sized food rather than a full sandwich at their age. Definitely would recommend to all of my friends to buy from MontiiCo!
We use the 475ml bottles for our kids (3y,4y and 5y). I find this size fits them perfectly. Holds enough water and isn’t too heavy. The quality is amazing and keeps the water cold for a long time. We love the watermelon colour. My kids are all boys and this is a nice bright colour without being “girly”. We find the sipper lid the best, tho we use them without a straw to have a quicker water flow, we’ve never had any issues with leaking.
MontiiCo’s customer service is fantastic! I had a faulty backpack and they helped me to replace it and sent a new one that same day.
I have bought a heap of things from MontiiCo and have always been impressed with their quality. I will definitely be purchasing again and again!
