FAQ

MontiiCo bottles have a wide mouth opening (4.7cm) which is perfect for popping icecubes in to keep your drink uber frosty! It does mean that younger children might need supervision while using their Montii bottle though, or while they adjust to the wider opening – in case of spills. The screw top lid is easy to open and close, thanks to the cool handle that gives a little bit more leverage. We recommend Montii bottles for Children aged 4 and up.  (And adults of course!)

Our bottles are double walled – meaning NO condensation forms on the outside of the bottle. None. Zilch. Nada.  No need for a coaster on your desk, no damp inside your handbag – and best of all – no drips on your shirt while you swig from Montii on your way to the beach!

MontiiCo bottles provide 24 hours of cooling. Some tips to get max cooling:

• Pre chill the bottle just prior to use with cold tap water. Attach lid and let stand for 10 minutes, then empty
• After pre chilling, fill your bottle, and replace lid for maximum insulation efficiency
• Keep lid in place as much as possible to keep your beverage cold
• Adding ice cubes is easy (and recommended!) thanks to Montii’s wide mouth opening

All of our bottles are double-walled, vacuum insulated (also known as thermally insulated), meaning they are suitable for hot and cold drinks – perfect for year round use. The wide mouth opening does mean you need to be EXTRA careful with hot liquids.

MontiiCo bottles provide 12 hours of warming. Some tips to get max warming:

• Pre warm the bottle just prior to use with boiling water. Attach lid and let stand for 10 minutes, then empty
• After pre warming, fill your bottle, and replace lid for maximum insulation efficiency
• Keep lid in place as much as possible to keep your beverage warm

WARNING: Always exercise caution with hot beverages to avoid burns and scalds. Wide mouth bottles are NOT recommended for use to serve hot beverages to children.

MontiiCo bottles are made from Stainless Steel (18/8 and 304), with a kid safe, scratch and dent resistant finish. The lid is also Stainless Steel, with an engraved bamboo topper and small silicone ring to ensure a water-tight seal.  

All MontiiCo products come with a 6mth manufacturer’s warranty.

Westridge Goods, manufacturer of this genuine Montii.co drink bottle, warrants that this product is free from defects in workmanship and materials for 6 months from purchase date.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

If as a result of normal use in accordance with the manufacturer’s instructions (above), this product fails to operate within the warranty period (6 months), we will either repair or replace this product.

In the event of product failure, the goods should be returned at your cost to the original place of purchase, with specific details of the complaint, and the original purchase receipt. You may also contact us directly at PO Box 827 Helensvale QLD 4212 Australia or info@westridgegoods.com 

Yes. All MontiiCo bottles are certified BPA free. Unlike cheaper products on the market, MontiiCo bottles do NOT have a plastic liner, and contain no plastic that comes into contact with your water.

Wash and rinse bottle thoroughly before first use, and after each use. Hand washing is recommended for best results. Putting your bottle in the dishwasher may dull the colour, damage the finish and void your warranty.  

Bamboo is a renewable natural product, there will always be natural variations in colour, tone and grain ensuring no two MontiiCo bottle lids look exactly the same.

 NEVER put the bamboo lid in the dishwasher. Putting your bamboo lid in the dishwasher WILL damage the finish and void your warranty.  Hand wash only and always air dry thoroughly.

Always store your MontiiCo bottle empty, and completely dry inside. We recommend storing your empty bottle without the lid affixed.

Our MontiiCo bottles and packaging are all 100% recyclable.