General Backpack FAQ
Our Backpack range comes in two sizes:
Mini Backpack – just right for daycare, preschool, or little adventures.
Large Backpack – roomy enough for school days, sports, and everything in between.
Check the “Nitty Gritty” tab on each product listing for exact measurements.
For daycare and preschool, the Mini Backpack is the perfect size—lightweight, comfy, and easy for little ones to carry.
For school-aged kids (or bigger loads), the Large Backpack has plenty of room for books, lunch bags, swimmers, and a laptop, with space to spare for all their daily essentials.
Yes! Both Backpack sizes are designed to fit our Insulated Lunch Bag range.
For the perfect fit, check out our Lunch Bag Size Guide, which shows which Lunch Bag works best with each Backpack.
Yes! Our Large Backpacks feature a padded internal laptop pocket, perfect for keeping your device safe on the go.
The Mini Backpack doesn’t include a laptop sleeve, as it’s designed for younger children and smaller loads.
Yes! All MontiiCo Backpacks include large side pockets designed to securely hold your drink bottle.
Mini Backpacks: Fit our Fusion 350ml and 475ml Drink Bottles perfectly.
Large Backpacks: Fit MontiiCo Drink Bottles up to 750ml with ease.
All MontiiCo Backpacks come with a sewn-in name label inside, making it easy to write your child’s name directly on the bag.
Yes! Every MontiiCo Backpack includes a carabiner, so you can easily attach keychains, bag tags, or accessories.
You’ll also find a fabric loop inside the front pocket, perfect for holding keys or clipping on extras.
Care & Cleaning
Yes! Simply pop your Backpack into a cold, gentle cycle on its own.
Skip bleach, fabric softener, or soaking, and let it air dry completely—never tumble dry.
Got a stubborn stain? Mix a little laundry powder with water to form a paste, gently brush it onto the stain, let it sit for 15–20 minutes, then pop the bag in the wash as usual. For exact care specifications, check the “Nitty Gritty” tab on each product listing.
To keep your Backpack fresh:
Clean with a cold, gentle machine wash when needed.
Air dry fully before reusing or storing.
Store with zips undone and pockets open so air can circulate and prevent odours.
Using your MontiiCo Backpack
Absolutely! Both sizes have padded shoulder straps and an adjustable chest strap, designed to spread weight evenly and keep kids comfy all day.
Accessories & Replacement Parts
At this stage, we don’t offer replacement parts for our Backpacks.
If you’re experiencing an issue with your Backpack, our Customer Service team is always happy to help. Simply reach out and we’ll do our best to find a solution for you.
Materials and Safety
MontiiCo Backpacks are water-resistant, featuring a PU waterproof coating that helps protect from light rain and everyday spills.
Absolutely! MontiiCo Backpacks are built to last with reinforced stitching, heavy-duty zippers, and custom MontiiCo zipper pulls.
From the carry handle to the base and straps, every part is designed for strength and durability — so your backpack keeps up with every school day, road trip, and weekend adventure.
Warranty
Yes! All MontiiCo Backpacks come with a minimum 6-month manufacturer’s warranty.
For full details on what’s covered and how to make a claim, please see our Warranty Page.
Our warranty covers manufacturing faults or defects so if something isn’t working as it should, we’ll replace the faulty part or the whole product.
Everyday wear and tear, accidental damage, mould, or issues caused by not following care instructions aren’t covered.
If you’re unsure whether your issue falls under warranty, our Customer Service team is always happy to help.
Super easy! Just head to our Product Support page and fill in the form with:
1. Your order details or proof of purchase
2. A clear photo of the issue
Our team will review it and get back to you within 24–48 hours to help you out.
Customer Service
Got a question about your order or need to lodge a warranty claim? Our Customer Service team is here to help - just get in touch here!