MontiiCo Backpack FAQ

How much do the Backpacks weigh when empty?

Our Backpacks weigh approximately 700g when empty.

What age do you recommend the Backpacks for?

Our MontiiCo Backpacks are pretty spacious, so they are best suited to primary school aged kids and up. The Backpacks feature our custom, easy grip MontiiCo zips so are easy to use for little hands.

How do I clean my MontiiCo Backpack?

You can wipe clean the interior and exterior of the Backpack with a damp cloth for any small spills.

Our Backpacks are machine washable - so it couldn’t be easier to keep them clean! They’re a little shy and need to be washed on their own, unzipped, in cold water, on a gentle, longer cycle. Fast cycles tend to have a vigorous spin which can damage your Backpack. Remember to remove the carabiner from the front pocket before washing!
Normal detergent is fine, but please don’t put in any fabric softeners or stain removal products as this may discolour your Backpack. Do not bleach, soak or iron.

If your usual wash doesn’t remove staining, make a paste from laundry powder and water and apply it directly to the stained area. Gently brush into the stain, taking care not to damage the fabric. Leave for 15-20 minutes before machine washing.

Backpacks should be dried with all zips open. We love to dry ours outside on the washing line! Please don’t put your Backpack in the dryer! It may shrink, melt or come back looking nothing like it did before.

Are the Backpacks comfortable?

Our Backpacks are super comfy thanks to the padded back and padded shoulder straps, which are adjustable for the perfect fit! The back of the bags and the straps have a mesh finish to help keep your back nice and cool on those hot summer days! 

How many compartments are there?

The Backpacks have 3 spacious compartments and each compartment has a 2 way zip closure.  There are also 2 large side pockets which means extra support for tall bottles, and a padded inside pocket perfect for a laptop or tablet.

Do your lunchbags fit in the Backpack?

Yes, there’s plenty of space for all sizes of our MontiiCo Lunch Bags inside the Backpack, with room to spare!

How do I label my Backpack?

There is a sewn in label in the front compartment of the Backpack where you can write your child’s name. There’s also a handy carabiner attachment in this compartment to attach keys or a wallet! We don’t recommend iron on labels for your Backpack as these can damage the material.

Do MontiiCo Backpacks come with a warranty?

Our products are constructed with durable, long-lasting materials to ensure a consistently high level of quality. 

Our products have a manufacturer's warranty of twelve months. This covers any manufacturing defects such as issues with parts or materials, with proof of purchase. Wear and tear, and care issues (i.e issues NOT caused by a fault in the manufacturing process) are not covered under manufacturer warranty. 

If you find your product has a manufacturing fault, please complete this form as soon as possible, so we can work with you to find a resolution. We want you to love your MontiICo & Lunch Punch products and pride ourselves on going above and beyond for our customers!

We may ask that you return your items so that we can conduct a thorough investigation before a replacement/refund is given.  

Where are your products manufactured?

Our products are designed in Australia and responsibly manufactured in China. We have stockists and distributors worldwide.