Drink Bottle, Coffee or Smoothie Cup Product Support

Need support with your MontiiCo Drink Bottle, Coffee Cup, or Smoothie Cup? We’re here to help! Whether it’s keeping your water icy cold, your coffee hot, or your smoothie fresh, our customer service team will work quickly to resolve any issue. To get started, please have your proof of purchase and a photo of your product ready when you contact MontiiCo Support.

Did you know we stock replacement parts?

Check out our range of replacement lids, straws, seals & more.

Replacement Parts

Use the form below for support with your Fusion or Classic range MontiiCo drinkware.

Fusion Range

Classic Range

Thanks for contacting us - we're so sorry to hear something's not quite right.

We're looking into it and will be in touch within the next 24-48 hours to help sort things out.

Which product are you contacting us about?

All MontiiCo Drinkware is covered by a minimum 6 month Manufacturers Warranty. We'll be able to confirm whether your warranty extends further once our customer service team identify which product range you have purchased from.

Drinkware Product Range *

Product Type *

Where did you purchase your product from? *

I purchased directly from MontiiCo I purchased from a stockist I am a stockist submitting on behalf of a customer

MontiiCo Order Number *

Stockist Name *

Stockist Email Address *

Proof of Purchase *

Purchase Date *

First Name *

Last Name *

Email *

Phone *

Street and house number *

City *

State *

Postal code *

Country *

Which part of your product is experiencing the issue? *

Select the relevant lid issue *

Select the relevant straw issue *

Select the relevant base issue *

Select the relevant bumper issue *

Please tell us more about your issue *

Please upload photos or videos to help us understand the issue. The more the better. *

Anything else you would like to tell us?

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Drink Bottle, Coffee or Smoothie Cup Product Support

Use the form below for support with your Fusion or Classic range MontiiCo drinkware.

Thanks for contacting us - we're so sorry to hear something's not quite right.

From Our Customers