Replacements - Bag Strap
I received my picnic bag without the strap, so I contacted customer support. They gave me an expected response time, and after a few days the missing strap was delivered to me. Really appreciate how smoothly they handled the issue. Great customer service!
Being able to pop my lunchbox over my shoulder makes it so much easier to get to the car…. Thank you for replacing the broken strap so quickly.
Love, love, love it. Arrived exactly what I was hoping for.
The ice pack comes home from school still frozen and everything in my son’s lunch box is still cool. Even on a hot summer school day with his school bag outside. Would absolutely recommend!
Originally purchased because we wanted a metal water bottle so that he wouldn’t drink out of ours and it’s definitely worked! He’s obsessed and drinks so much more water now. Also a breeze to clean!