Black Friday Sale T&Cs

Terms and Conditions for the Black Friday Sale 2025

  • Our Black Friday Sale will be available for all customers from 10:00am (AEST) on Tuesday the 11th of November 2025. Members of our Facebook Group will have early access from 9AM AEST.

  • Discount codes including welcome offer & affiliate codes do not apply during the sale except sale specific codes. You can still use a gift card as payment.

  • Multi-buy discount offers are displayed and calculated in AUD only. These discounts will still apply to NZ orders but are calculated according to local currency conversion. 

  • Due to the large volume of orders during our sale period, it may take up to 10 business days for orders to be packed and dispatched with Australia Post. We recommend upgrading to our Express Dispatch and Shipping service if you need your order ASAP! 

  • Customers are able to cancel their orders if they are still within their 24hr order edit period. However doing so will incur a 5% restocking fee.  

  • International Shipping to selected locations is available over our Black Friday sale period. Please check out our ‘shipping and returns’ page for more info. 

  • To give all our customers a chance to shop the Black Friday Sale, there are some limits on the number of items purchased (such as mystery smoothies with a max QTY of 3 per person) If your order is flagged as containing commercial quantities your order may be cancelled and refunded. Items purchased are not for resale by stockists or wholesalers.


  • Sale pricing applies to completed online orders only. Items in your cart aren't guaranteed until checkout.

  • Discounted prices are valid while listed online only. No price adjustments can be made for previous or future purchases.

  • Daily deals are valid for new offers only and can not be applied retrospectively. 

  • Items received as a free gift are not eligible for a refund. If you wish to return your sale order, the full RRP of the free gift will be deducted from your refund if the free gift is not also returned.


  • Free items are not able to be added when editing orders. Free items are only added in the initial cart.


  • Free item threshold does not include the addition of ‘Parcel Protection’.

  • Free items are limited to one per threshold per order.

  • Items returned for change of mind that were discounted over 50% will be refunded as a credit note (valid for 3 years) instead of cash.

  • Multi-buy discount offers are displayed and calculated in AUD only. These discounts will still apply to NZ orders but are calculated according to local currency conversion.

  • Orders containing a pre-order item will be held until the pre-order item is in stock. We provide an estimated date for the arrival of pre-order items but can't be held liable for delays due to shipping lines.

  • If your order contains something that has been later deemed as out of stock, our Customer Service team will be in contact with you to resolve this issue via replacement, store credit or refund. 

  • Items on ‘Clearance’ are not eligible for ‘change of mind’ returns

  • Click and Collects will be auto cancelled and refunded after 21 days. Cancelled Click and Collects will incur a 5% restocking fee. All reminders will be sent via email.