5 products
Lunch Punch Jumbo Silicone Cups
Separate portions for lunchbox fun!
Separate food within a lunchbox – in a bright, fun way! Pack more variety - snacks, dips, sauces and sides all in perfect portions to fill hungry tummies.
Our unique zig-zag edges expand and fit a variety of lunchbox sizes. Bundle together with our Fork & Spoon, Wrap Bands and Stix for a complete bento fun set!
Shipping and Returns
![]() |
We ship from our Gold Coast, Australia based warehouse. A tracking number will be provided as soon as your order is dispatched. |
![]() |
Shipping within Australia Orders less than $99 : Standard Shipping for $8 or Express Shipping for $14 We post Australia Wide via Courier or Australia Post depending on order size and delivery location. If you have a preference please leave us a note at checkout. |
![]() |
International Shipping We are only shipping to New Zealand at this time due to COVID19 Surcharges on International Shipments. Shipping to New Zealand is $15 via DHL eCommerce, or FREE on orders $200+ Prices are in AUD. |
![]() |
Dispatch We post daily Monday to Friday and dispatch orders next business day, except for new releases and sales where it might take us a little bit longer. |
HOW DO YOU SHIP WITHIN AUSTRALIA?
Orders are shipped to anywhere within Australia for a flat rate of $8 (FREE over $99). We post daily Monday to Friday and endeavour to dispatch orders next business day.
We post Australia Wide via Courier or Australia Post. Shipping service is dependent on order size and delivery location. Orders sent via courier will require a residential address. A tracking number will be provided as soon as your order is dispatched.
Please allow 10 working days for delivery as Australia Post has recently changed their domestic delivery timeframes. If you have any concerns over the status of your parcel, please contact us. Every satchel parcel sent by us is trackable from lodgement to delivery. In the rare circumstance that a parcel is missing, we will launch an investigation with the delivery service to locate it. Investigation times vary by service and the resolution will depend on the report findings.
DO YOU SHIP TO MY COUNTRY?
Due to COVID19 Surcharges on International Shipments we are only shipping to Australia and New Zealand at this time.
Please check our stockists page for a local stockist if your country isn't listed here.
CAN I PICK UP MY ORDER?
No, we don’t allow local pickup of retail orders at this time.
WHAT IS YOUR RETURNS POLICY?
In the unlikely event your item is defective or damaged on arrival, please contact us within 48 hours and we will do our best to rectify the situation. All items are checked and cross checked before packing.
If you change your mind on an unwashed and unused item you are welcome to post back for an exchange. Once we confirm the item is still in brand new condition, a credit for the item’s value will be added to your account on our website for you to purchase an exchange. Postage costs associated with returning and receiving the new item, and the item price difference, are wholly the customers. We do not refund for change of mind.
Faulty or incorrect goods are welcomed to be returned for a replacement. Please contact us for details on how to exchange. We will reimburse shipping costs if we receive the return postage receipt with the returned item.
WHAT DOES IT MEAN WHEN I ORDER A PRODUCT THAT IS ON PRE-ORDER?
A ‘pre-order’ is an item of high demand that is on backorder and is in transit to us from our manufacturer. Pre-order items have an ‘estimated release date’ which is the date given to us by the shipper for when it will arrive to us. The ‘estimated release date’ is advertised on the listing. Stock can arrive earlier, or later, than the ‘estimated’ date that is given. Customs and transit delays are unforeseen and unpredictable but sometimes do occur which can delay items arriving.
Orders containing a pre-order item will be held until the pre-order item is in stock, the entire order will then be sent in the next day’s dispatch. If you would like your other items sent earlier please purchase in two separate transactions.
If you would like an update on your pre-order purchase, please feel free to contact us.
MontiiCo Insulated Lunch Bag - Chasing Rainbows
Meet Chasing Rainbows Lunch Bag
Who says life ain't all sunshine and rainbows?! It can be with this dreamy pastel rainbow print - perfect for little kids, big kids and even stylish grown ups.
Feast your eyes on these cool bags! Made for all those with a craving for lunch time adventures. Take them far and wide, we’ve made sure they can handle the Aussie heat! Plus, there’s no need to worry about lastability, we’ve got it covered with the raddest premium materials that have been fully tested for durability.
Lunch Bag Specifications
Bag measurements (inside) 23.5cm x 28cm x 7.5cm
Here’s why MontiiCo Cool Bags are so rad:
Machine Washable - Pop 'em in, keep them clean!
Durable fabrics (they passed the rough + tumble test with flying colours)
Quality aluminum lining. No plastic comes into contact with your lunch
Thick insulation to keep contents cooler + fresher for longer
Easy to wipe clean, for a mess-less life
Self-contained gel ice pack, independently certified “food safe”
Separate pocket for the ice pack. No condensation = No soggy food
Large, flexible design for more room to pack lunch
On trend custom prints
Made to last
Lunch Bag FAQ
Where are your products manufactured?
Our products are designed in Australia and responsibly manufactured in China. We have stockists and distributors worldwide.
Do MontiiCo Insulated Lunch bags include an ice pack?
Yes! All MontiiCo lunch bags come with an ice pack included. Our self-contained gel ice pack has been independently certified “food safe”. It comes in its own cosy black cover and fits like a dream in our cool bags.
Do you sell the MontiiCo ice packs separately?
Yes we sure do! You can purchase a spare ice pack on our website.
How do I use my MontiiCo Insulated Lunch Bag?
Always use the included ice pack in conjunction with the black fabric ice pack cover. The cover is designed to reduce the amount of condensation that forms inside the bag, and assist in keeping lunches dry and fresh.
Cutlery and other sharp items should not be stored in your lunch bag, as this may damage the lining of your bag, and is not covered by warranty.
Your ice pack should be frozen flat and nude (Remove the black ice pack cover). Should you notice water or ice on the outside of the cover, we recommend airing it out and only placing inside the bag if 100% dry. Placing a wet or icy cover inside the bag will increase condensation and may make your lunch or the lunch bag wet.
For maximum cooling power, ensure the lunch bag is completely zipped closed as much as possible. Small changes such a removing the lunch box from the bag to eat from it (rather than leaving the whole bag unzipped for lunch time) can dramatically increase the amount of cold air that stays inside the bag.
When you are finished using your lunch bag, wipe it clean and stand upright to dry thoroughly. Our bags can be machine washed, and doing so regularly may prolong the life of your bag - by removing any embedded dirt or food particles from the fabric.
Do you have any tips for keeping my lunch SUPER cold in my MontiiCo insulated lunch bag?
MontiiCo bags are cool, real cool! Here's some tips to make sure the coolness stays in!
Be sure to keep the bag zipped up closed whenever possible so ensure the coolness stays inside the bag and doesn’t mix with the outside hot temperature.
Ensure your ice pack is fully frozen before placing in the lunch bag. Overnight should suffice, or you can just store it in the freezer when not in use.
What is the weight of your lunch bags empty?
Our bags weigh approximately 700g including the frozen ice pack.
How do I clean my MontiiCo Insulated Lunch Bag?
We recommend unpacking your lunch bag as soon as you are finished using it, and wiping the interior of the cooler bag with a damp cloth to remove any crumbs or spills. This includes removing the ice pack.
If a spill occurs in a lunchbox or lunch bag we recommend cleaning it as quickly as possible.
Cleaning
Regular cleaning will extend the life of your bag by removing dirt and food particles from within the fabric before they grow into mould.
Our lunch bags are machine washable - so it couldn’t be easier to keep them clean! They’re a little shy and need to be washed on their own, in cold water, on a gentle cycle.
Normal detergent is fine, but please don’t put in any fabric softeners or stain removal products as this may discolour your bag. Do not bleach, soak or iron.
If your usual wash doesn’t remove staining, make a paste from laundry powder and water and apply it directly to the stained area. Gently brush into the stain, taking care not to damage the fabric. Leave for 15-20 minutes before machine washing.
Drying
Bags should be dried standing (like a tent!) or flat and open - fabric side up. We love to dry ours outside on the washing line! Please don’t put your bag in the dryer! It may shrink, melt or come back looking nothing like it did before.
How do I put my child's name on my bag?
Your cooler bag is going to be the envy of everyone on the block! Labeling me is a sure thing!
All MontiiCo Insulated Lunch Bags come with a cardboard name tag that fits inside a plastic sleeve within the bag. You can download more fun bag tag designs on the MontiiCo website at www.montii.co/freebies
Alternatively, you can use a sticker name tag (we find the ones with rounded covers are more effective). Do NOT use iron on labels as this can melt the foam lining in your lunch bag. Otherwise use a bag tag that can be clipped on to personalise your child’s bag.
Do MontiiCo Insulated Lunch Bags keep things frozen?
Generally, the bags will work as your home fridge does. If you put something frozen in either the fridge or a MontiiCo Insulated Lunch Bag, it will gradually thaw, but this melting process will take longer than if you were to just leave it out on the counter.
Do the Insulated Lunch Bags come with a warranty?
Our products are constructed with durable, long-lasting materials to ensure a consistent high level of quality.
Our products have a manufacturer's warranty for six months. This covers any manufacturing defects such as issues with parts or materials, with proof of purchase. Wear and tear, and care issues including ripping, spills and stains (i.e issues NOT caused by a fault in the manufacturing process) are not covered under manufacturer warranty.
If you find your product has a manufacturing fault, please email us at support@montii.co as soon as possible, so we can work with you to find a resolution. We want you to love your MontiiCo & Lunch Punch products and pride ourselves on going above and beyond for our customers!
We may ask that you return your items so that we can conduct a thorough investigation before a replacement/refund is given.
Please supply us with your order number or proof of purchase and photos of the fault when you email us at support@montii.co
Are MontiiCo Ice Packs food safe?
Yes! Our ice packs are certified as food safe by the FDA and CE. We can provide copies of the certificates, and a material safety data sheet for international shipping if required.
Does the MontiiCo Lunch Bag have an anti-mould coating?
MontiCo do not treat our lunch bags with anti-mould or anti-staining treatments as these can be quite toxic.
Mould can't grow without moisture, so remember to ensure your bag is 100% dry before storing!
Sunlight is mould’s worst enemy - so hanging your lunch bag up to dry outside is a great way to prevent mould! Alternatively your lunch bag can be left to air dry overnight - try standing it on the bench (or an empty dish rack) to allow adequate air flow to thoroughly dry the bag.
If you do find mould on your lunch bag - don’t panic! Mould can grow anywhere as long as it has moisture, food and warmth - on carpet, clothing, food, paper, even walls. That means your lunch bag doesn’t need to be visibly dirty for mould to take hold, only a small amount of food needs to be present for mould to grow.
We challenged our product developers to put our lunch bags to the ultimate mould test! They soaked the bags in milk and left them in the kind of warm, dark conditions that mould thrives in. Although they were successful in growing mould on the outside of all the bags, there was no trace of mould inside any of the bags! That means that your food will stay squeaky clean and safe even if your lunch bag doesn't.
Shipping and Returns
![]() |
We ship from our Gold Coast, Australia based warehouse. A tracking number will be provided as soon as your order is dispatched. |
![]() |
Shipping within Australia Orders less than $99 : Standard Shipping for $8 or Express Shipping for $14 We post Australia Wide via Courier or Australia Post depending on order size and delivery location. If you have a preference please leave us a note at checkout. |
![]() |
International Shipping We are only shipping to New Zealand at this time due to COVID19 Surcharges on International Shipments. Shipping to New Zealand is $15 via DHL eCommerce, or FREE on orders $200+ Prices are in AUD. |
![]() |
Dispatch We post daily Monday to Friday and dispatch orders next business day, except for new releases and sales where it might take us a little bit longer. |
HOW DO YOU SHIP WITHIN AUSTRALIA?
Orders are shipped to anywhere within Australia for a flat rate of $8 (FREE over $99). We post daily Monday to Friday and endeavour to dispatch orders next business day.
We post Australia Wide via Courier or Australia Post. Shipping service is dependent on order size and delivery location. Orders sent via courier will require a residential address. A tracking number will be provided as soon as your order is dispatched.
Please allow 10 working days for delivery as Australia Post has recently changed their domestic delivery timeframes. If you have any concerns over the status of your parcel, please contact us. Every satchel parcel sent by us is trackable from lodgement to delivery. In the rare circumstance that a parcel is missing, we will launch an investigation with the delivery service to locate it. Investigation times vary by service and the resolution will depend on the report findings.
DO YOU SHIP TO MY COUNTRY?
Due to COVID19 Surcharges on International Shipments we are only shipping to Australia and New Zealand at this time.
Please check our stockists page for a local stockist if your country isn't listed here.
CAN I PICK UP MY ORDER?
No, we don’t allow local pickup of retail orders at this time.
WHAT IS YOUR RETURNS POLICY?
In the unlikely event your item is defective or damaged on arrival, please contact us within 48 hours and we will do our best to rectify the situation. All items are checked and cross checked before packing.
If you change your mind on an unwashed and unused item you are welcome to post back for an exchange. Once we confirm the item is still in brand new condition, a credit for the item’s value will be added to your account on our website for you to purchase an exchange. Postage costs associated with returning and receiving the new item, and the item price difference, are wholly the customers. We do not refund for change of mind.
Faulty or incorrect goods are welcomed to be returned for a replacement. Please contact us for details on how to exchange. We will reimburse shipping costs if we receive the return postage receipt with the returned item.
WHAT DOES IT MEAN WHEN I ORDER A PRODUCT THAT IS ON PRE-ORDER?
A ‘pre-order’ is an item of high demand that is on backorder and is in transit to us from our manufacturer. Pre-order items have an ‘estimated release date’ which is the date given to us by the shipper for when it will arrive to us. The ‘estimated release date’ is advertised on the listing. Stock can arrive earlier, or later, than the ‘estimated’ date that is given. Customs and transit delays are unforeseen and unpredictable but sometimes do occur which can delay items arriving.
Orders containing a pre-order item will be held until the pre-order item is in stock, the entire order will then be sent in the next day’s dispatch. If you would like your other items sent earlier please purchase in two separate transactions.
If you would like an update on your pre-order purchase, please feel free to contact us.
Like another reviewer, our lunch bag has a tear in the external part of the bag after one month of use. I have a responsible and careful 12yo and have never experienced this with previously owned lunch bags.
Lunch Punch Fork and Spoon Sets
With little hands in mind, the set is the perfect addition to the lunchbox, or while out and about!
Mix and match with our Stix and Wrap Bands to bring the full rainbow of colours to lunchtime!
Fork & Spoon Specifications
8cm in length. Designed to fit perfeclty in bento boxes
Small, lightweight and portable means you can pop into your handbag, nappy bag or lunchbox for eating out and about
Avoid the sticky fingers after eating!
Set of three sets
PE Plastic, BPA an dishwasher safe
Shipping and Returns
![]() |
We ship from our Gold Coast, Australia based warehouse. A tracking number will be provided as soon as your order is dispatched. |
![]() |
Shipping within Australia Orders less than $99 : Standard Shipping for $8 or Express Shipping for $14 We post Australia Wide via Courier or Australia Post depending on order size and delivery location. If you have a preference please leave us a note at checkout. |
![]() |
International Shipping We are only shipping to New Zealand at this time due to COVID19 Surcharges on International Shipments. Shipping to New Zealand is $15 via DHL eCommerce, or FREE on orders $200+ Prices are in AUD. |
![]() |
Dispatch We post daily Monday to Friday and dispatch orders next business day, except for new releases and sales where it might take us a little bit longer. |
HOW DO YOU SHIP WITHIN AUSTRALIA?
Orders are shipped to anywhere within Australia for a flat rate of $8 (FREE over $99). We post daily Monday to Friday and endeavour to dispatch orders next business day.
We post Australia Wide via Courier or Australia Post. Shipping service is dependent on order size and delivery location. Orders sent via courier will require a residential address. A tracking number will be provided as soon as your order is dispatched.
Please allow 10 working days for delivery as Australia Post has recently changed their domestic delivery timeframes. If you have any concerns over the status of your parcel, please contact us. Every satchel parcel sent by us is trackable from lodgement to delivery. In the rare circumstance that a parcel is missing, we will launch an investigation with the delivery service to locate it. Investigation times vary by service and the resolution will depend on the report findings.
DO YOU SHIP TO MY COUNTRY?
Due to COVID19 Surcharges on International Shipments we are only shipping to Australia and New Zealand at this time.
Please check our stockists page for a local stockist if your country isn't listed here.
CAN I PICK UP MY ORDER?
No, we don’t allow local pickup of retail orders at this time.
WHAT IS YOUR RETURNS POLICY?
In the unlikely event your item is defective or damaged on arrival, please contact us within 48 hours and we will do our best to rectify the situation. All items are checked and cross checked before packing.
If you change your mind on an unwashed and unused item you are welcome to post back for an exchange. Once we confirm the item is still in brand new condition, a credit for the item’s value will be added to your account on our website for you to purchase an exchange. Postage costs associated with returning and receiving the new item, and the item price difference, are wholly the customers. We do not refund for change of mind.
Faulty or incorrect goods are welcomed to be returned for a replacement. Please contact us for details on how to exchange. We will reimburse shipping costs if we receive the return postage receipt with the returned item.
WHAT DOES IT MEAN WHEN I ORDER A PRODUCT THAT IS ON PRE-ORDER?
A ‘pre-order’ is an item of high demand that is on backorder and is in transit to us from our manufacturer. Pre-order items have an ‘estimated release date’ which is the date given to us by the shipper for when it will arrive to us. The ‘estimated release date’ is advertised on the listing. Stock can arrive earlier, or later, than the ‘estimated’ date that is given. Customs and transit delays are unforeseen and unpredictable but sometimes do occur which can delay items arriving.
Orders containing a pre-order item will be held until the pre-order item is in stock, the entire order will then be sent in the next day’s dispatch. If you would like your other items sent earlier please purchase in two separate transactions.
If you would like an update on your pre-order purchase, please feel free to contact us.
Lunch Punch Silicone Wrap Bands
Wrap together not just wraps but hotdogs, mini burgers, crepes or veggie sticks! The easy to use lock in closure makes munching a breeze for little hands.
Mix and match with our Stix and Fork and Spoon Sets to bring the full rainbow of colours to lunchtime!
Wrap Band Specifications
16cm in length. Perfect for keeping wraps together, making it easier for little hands
Not only for wraps! Tie apples together after slicing or secure a bundle of carrot sticks to stay crunchy!
Lock in closure, the Lunch Punch star locks in for an easy wrap close.
100% food-grade platinum silicone
Set of 5 Wrap Bands
BPA free and Dishwasher safe
Shipping and Returns
![]() |
We ship from our Gold Coast, Australia based warehouse. A tracking number will be provided as soon as your order is dispatched. |
![]() |
Shipping within Australia Orders less than $99 : Standard Shipping for $8 or Express Shipping for $14 We post Australia Wide via Courier or Australia Post depending on order size and delivery location. If you have a preference please leave us a note at checkout. |
![]() |
International Shipping We are only shipping to New Zealand at this time due to COVID19 Surcharges on International Shipments. Shipping to New Zealand is $15 via DHL eCommerce, or FREE on orders $200+ Prices are in AUD. |
![]() |
Dispatch We post daily Monday to Friday and dispatch orders next business day, except for new releases and sales where it might take us a little bit longer. |
HOW DO YOU SHIP WITHIN AUSTRALIA?
Orders are shipped to anywhere within Australia for a flat rate of $8 (FREE over $99). We post daily Monday to Friday and endeavour to dispatch orders next business day.
We post Australia Wide via Courier or Australia Post. Shipping service is dependent on order size and delivery location. Orders sent via courier will require a residential address. A tracking number will be provided as soon as your order is dispatched.
Please allow 10 working days for delivery as Australia Post has recently changed their domestic delivery timeframes. If you have any concerns over the status of your parcel, please contact us. Every satchel parcel sent by us is trackable from lodgement to delivery. In the rare circumstance that a parcel is missing, we will launch an investigation with the delivery service to locate it. Investigation times vary by service and the resolution will depend on the report findings.
DO YOU SHIP TO MY COUNTRY?
Due to COVID19 Surcharges on International Shipments we are only shipping to Australia and New Zealand at this time.
Please check our stockists page for a local stockist if your country isn't listed here.
CAN I PICK UP MY ORDER?
No, we don’t allow local pickup of retail orders at this time.
WHAT IS YOUR RETURNS POLICY?
In the unlikely event your item is defective or damaged on arrival, please contact us within 48 hours and we will do our best to rectify the situation. All items are checked and cross checked before packing.
If you change your mind on an unwashed and unused item you are welcome to post back for an exchange. Once we confirm the item is still in brand new condition, a credit for the item’s value will be added to your account on our website for you to purchase an exchange. Postage costs associated with returning and receiving the new item, and the item price difference, are wholly the customers. We do not refund for change of mind.
Faulty or incorrect goods are welcomed to be returned for a replacement. Please contact us for details on how to exchange. We will reimburse shipping costs if we receive the return postage receipt with the returned item.
WHAT DOES IT MEAN WHEN I ORDER A PRODUCT THAT IS ON PRE-ORDER?
A ‘pre-order’ is an item of high demand that is on backorder and is in transit to us from our manufacturer. Pre-order items have an ‘estimated release date’ which is the date given to us by the shipper for when it will arrive to us. The ‘estimated release date’ is advertised on the listing. Stock can arrive earlier, or later, than the ‘estimated’ date that is given. Customs and transit delays are unforeseen and unpredictable but sometimes do occur which can delay items arriving.
Orders containing a pre-order item will be held until the pre-order item is in stock, the entire order will then be sent in the next day’s dispatch. If you would like your other items sent earlier please purchase in two separate transactions.
If you would like an update on your pre-order purchase, please feel free to contact us.
Stix by Lunch Punch
Create irresistible, edible combinations of fun stacked on a star topped kebab Stix, and in just moments turn lunch from dull to devoured!
Choose a favourite colour from the rainbow of Stix colours and slide on a mix of delicious food combinations to tempt the fussiest of eaters.
Stix are carefully designed to fit in all popular bento lunch boxes and they’re just the right size for school and party food share platters too. Popular food combinations include a rainbow of seasonal fruits, veggies, cheese and meat and cut squares of sandwiches.
Stix Specifications
Stix are 10cm long
Packaging dimensions are 12cm X 18cm X 1cm
Stix by The Lunch Punch are:
Dishwasher Safe
Made of USFDA approved food-grade virgin ABS plastic
BPA FREE
PHTHALATE FREE
LEAD FREE
PVC FREE
Available in packs of 4 and 7. Check product listings for details.
Shipping and Returns
![]() |
We ship from our Gold Coast, Australia based warehouse. A tracking number will be provided as soon as your order is dispatched. |
![]() |
Shipping within Australia Orders less than $99 : Standard Shipping for $8 or Express Shipping for $14 We post Australia Wide via Courier or Australia Post depending on order size and delivery location. If you have a preference please leave us a note at checkout. |
![]() |
International Shipping We are only shipping to New Zealand at this time due to COVID19 Surcharges on International Shipments. Shipping to New Zealand is $15 via DHL eCommerce, or FREE on orders $200+ Prices are in AUD. |
![]() |
Dispatch We post daily Monday to Friday and dispatch orders next business day, except for new releases and sales where it might take us a little bit longer. |
HOW DO YOU SHIP WITHIN AUSTRALIA?
Orders are shipped to anywhere within Australia for a flat rate of $8 (FREE over $99). We post daily Monday to Friday and endeavour to dispatch orders next business day.
We post Australia Wide via Courier or Australia Post. Shipping service is dependent on order size and delivery location. Orders sent via courier will require a residential address. A tracking number will be provided as soon as your order is dispatched.
Please allow 10 working days for delivery as Australia Post has recently changed their domestic delivery timeframes. If you have any concerns over the status of your parcel, please contact us. Every satchel parcel sent by us is trackable from lodgement to delivery. In the rare circumstance that a parcel is missing, we will launch an investigation with the delivery service to locate it. Investigation times vary by service and the resolution will depend on the report findings.
DO YOU SHIP TO MY COUNTRY?
Due to COVID19 Surcharges on International Shipments we are only shipping to Australia and New Zealand at this time.
Please check our stockists page for a local stockist if your country isn't listed here.
CAN I PICK UP MY ORDER?
No, we don’t allow local pickup of retail orders at this time.
WHAT IS YOUR RETURNS POLICY?
In the unlikely event your item is defective or damaged on arrival, please contact us within 48 hours and we will do our best to rectify the situation. All items are checked and cross checked before packing.
If you change your mind on an unwashed and unused item you are welcome to post back for an exchange. Once we confirm the item is still in brand new condition, a credit for the item’s value will be added to your account on our website for you to purchase an exchange. Postage costs associated with returning and receiving the new item, and the item price difference, are wholly the customers. We do not refund for change of mind.
Faulty or incorrect goods are welcomed to be returned for a replacement. Please contact us for details on how to exchange. We will reimburse shipping costs if we receive the return postage receipt with the returned item.
WHAT DOES IT MEAN WHEN I ORDER A PRODUCT THAT IS ON PRE-ORDER?
A ‘pre-order’ is an item of high demand that is on backorder and is in transit to us from our manufacturer. Pre-order items have an ‘estimated release date’ which is the date given to us by the shipper for when it will arrive to us. The ‘estimated release date’ is advertised on the listing. Stock can arrive earlier, or later, than the ‘estimated’ date that is given. Customs and transit delays are unforeseen and unpredictable but sometimes do occur which can delay items arriving.
Orders containing a pre-order item will be held until the pre-order item is in stock, the entire order will then be sent in the next day’s dispatch. If you would like your other items sent earlier please purchase in two separate transactions.
If you would like an update on your pre-order purchase, please feel free to contact us.