Can I use for hot and cold foods?
Yes! Our MontiiCo Food Jars are double-walled, vacuum insulated (also known as thermally insulated), meaning they are suitable for hot and cold food – perfect for year-round use.
Should I pre-warm my Food Jar?
We recommend pre-warming your Food Jar, just prior to use with boiling water. Attach lid and let stand for 10 minutes, then empty
After pre-warming, fill your food jar and replace the lid for maximum insulation efficiency
Keep lid in place as much as possible to keep your food warm.
WARNING: Always exercise caution with hot foods to avoid burns and scalds.
Do you have spare parts?
We do! We understand that parts from your MontiiCo Food Jar may become lost, so have replacement handles, bumpers and seals. You can find them here
How do I wash my MontiiCo Food Jar?
Wash and rinse your Food Jar thoroughly before first use, and after each use. Hand washing is recommended for best results. Putting your Food Jar in the dishwasher may dull the colour, damage the finish and void your warranty.
The seal in the Food Jar is removable, we recommend removing to ensure no food is stuck underneath the seal.
Always store your MontiiCo food jar empty, and completely dry inside. We recommend storing your empty food jar without the lid affixed.
Do I have rust stains on my food jar?
All MontiiCo products are made from 18/8 food-grade stainless steel. This food-grade stainless steel is highly rust resistant, as well as safe, durable and BPA-free. Sometimes marks can be left behind from the electropolishing process which smooths the surface of the metal as electrolytes left on the surface can turn a rust colour, but this is perfectly normal and harmless.
To remove residue, we recommend that you leave your bottle/cup/food jar to soak overnight with hot water and baking soda or white vinegar. After soaking, give your bottle/cup/food jar a really good scrub using a bottle brush or a scouring pad. Let us know how you get on after trying this method!
Do MontiiCo Food Jars come with a warranty?
Our products are constructed with durable, long-lasting materials to ensure a consistently high level of quality.
Our products have a manufacturer's warranty of twelve months. This covers any manufacturing defects such as issues with parts or materials, with proof of purchase. Wear and tear, and care issues (i.e issues NOT caused by a fault in the manufacturing process) are not covered under manufacturer warranty.
If you find your product has a manufacturing fault, please email us at email@example.com as soon as possible, so we can work with you to find a resolution. We want you to love your MontiICo & Lunch Punch products and pride ourselves on going above and beyond for our customers!
We may ask that you return your items so that we can conduct a thorough investigation before a replacement/refund is given.
Please supply us with your order number or proof of purchase and photos of the fault when you email us at firstname.lastname@example.org