PRE-ORDER Matching Mega Set - Combat
PRE-ORDER Matching Mega Set - Combat
PRE-ORDER Matching Mega Set - Combat
PRE-ORDER Matching Mega Set - Combat
PRE-ORDER Matching Mega Set - Combat
PRE-ORDER Matching Mega Set - Combat
PRE-ORDER Matching Mega Set - Combat
PRE-ORDER Matching Mega Set - Combat
PRE-ORDER Matching Mega Set - Combat
PRE-ORDER Matching Mega Set - Combat
PRE-ORDER Matching Mega Set - Combat
PRE-ORDER Matching Mega Set - Combat
PRE-ORDER Matching Mega Set - Combat
PRE-ORDER Matching Mega Set - Combat
PRE-ORDER Matching Mega Set - Combat

PRE-ORDER Matching Mega Set - Combat

$169.28 Regular price $225.70 Sale price
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***PRE-ORDERS OPEN, DISPATCH FROM THE 5TH OF DECEMBER.
We recommend you choose our Express Dispatch & Shipping option at check out for the best possible chance of receiving your order in time for Christmas.***

Ready to rock our Combat print? Get the complete Combat Set and you'll be #matchymatchy wherever you roam!

This set includes;
1 x Towel & Wet Bag Ste- Combat
1 x Backpack- Combat
1 x Large Insulated Lunch Bag- Combat 
1 x Coal Original Bottle
1 x Chrome Bumper
1 x Black Free Pour Lid

Backpack Features

Backpack measurements:

45cm H x 38cm W x 23cm D
Internal volume: Approx. 39L
Weight: Approx. 700g

Here’s why MontiiCo Backpacks are so rad:

Lightweight, durable and most importantly - MACHINE WASHABLE!
Three generous sized pockets and a padded inside sleeve for laptops or tablets
Thick, padded, comfortable and adjustable shoulder straps and an easy carry handle
Water Resistant Fabric
Custom MontiiCo zips - strong and sturdy!
2 large side pockets, made extra deep to securely hold water bottles
Sewn in name label and handy carabiner attachment hidden inside front pocket
Available in 4 designs to match each of our ‘Hero’ Lunch Bag prints, which come in Large, Medium and Mini sizes

Beach Towel & Bag Set Features

Measurements:
Our towels are 160cm x 80cm
The water resistant carry bag is 34cm x 24cm

Water resistant store & carry bag included - perfect for wet swimmers! Comes with easy carry handle and sturdy Montii zip closure

Machine washable!!

Lightweight, thin towel (weighs just 500g!) that’s easy to fold

Double sided print - double the fun!

Sand free technology

Super absorbent and fast drying!

The towel has a loop for easy hanging

Made to last from quality materials

Perfect for the beach, pool, travel, gym and more!

Large Insulated Lunch Bag Features

Bag measurements:

Inside - 28cm x 23.5cm x 7.5cm
Outside - 29.5cm x 24.5cm x 10cm
Internal Volume - 4.93L or approx 19.5 cups.  
Weight including ice pack - 775g

Here’s why MontiiCo Cool Bags are so rad:

NEW Water Resistant fabric for better performance against dirt and grime
Machine Washable - Pop 'em in, keep them clean!
Self-contained gel ice pack - independently certified “food safe” and newly improved outer layer for the same great performance, now even better quality
Durable fabrics (they passed the rough + tumble test with flying colours)
Quality aluminium lining. No plastic comes into contact with your lunch
Thick insulation to keep contents cooler + fresher for longer
Easy to wipe clean, for a mess-less life
Separate pocket for the ice pack. No condensation = No soggy food
Large, flexible design for more room to pack lunch
Robust, easy to open custom Montii zippers
On trend custom prints
Made to last



Dishwasher Safe Original Bottle Features

Bottle dimensions: 7cm x 25cm 

Gift box dimensions: 28cm x 8cm x 8cm

Here’s why our Fruity Pop colours are so epic:

New DISHWASHER SAFE paint
600ml capacity
24 hours COLD - 8 hours HOT
Vacuum insulated double wall stainless steel #tuffaz
Wide mouth opening (4.7cm) - making it easy to add ice cubes in for uber cold drinks.
Stylish Bamboo Lid. Screw to open. 
Handy handle - so you can take Montii anywhere.
Bottle + packaging 100% recyclable
NO Plastic comes in contact with your drink. (Silicone seal only)
BPA Freee
Bright, fun colours in a scratch and dent resistant finish.
Easy to keep clean. Montii won’t hang onto flavours. Dishwasher safe to 70°C.
Bamboo lid handwash only.

Free Pour Lid Features

Free pouring spout is perfect for maximum flow
Flip top cover 
Opening is 2cm wide 
Measures 5cm tall
Our lids are leak-proof when closed, but don't leave them open or the water will flow!
Easy grip handle - grab Montii and go!
All of our lids can be used interchangeably on Mini, Original and Mega Bottles
Dishwasher Safe

Lunch Bag FAQ

Wondering if your lunchbox fits in the MontiiCo Insulated Lunch Bags? 
Read our Lunch Bag Size Guide

 

Where are your products manufactured?

Our products are designed in Australia and responsibly manufactured in China. We have stockists and distributors worldwide.

Do MontiiCo Insulated Lunch bags include an ice pack?

Yes! All MontiiCo lunch bags come with an ice pack included. Our self-contained gel ice pack has been independently certified “food safe”. It comes in its own cosy black cover and fits like a dream in our cool bags.

Each MontiiCo lunch bag size (Large, Medium and Mini) comes with a different size ice pack designed to fit each bag.

Do you sell the MontiiCo ice packs separately?

Yes we sure do! You can purchase a spare ice pack on our website. You can also use different size Ice Packs in different size lunch bags as below:

-The Mini Ice Pack fits in all 3 bags. 

-The Medium Ice Pack fits in all 3 bags, making it a lighter option for our Large bag, and a longer cooling time option for our Mini bag) 

-The Large Ice Pack fits in our Large bag and as a tight fit in our Medium bag.

How do I use my MontiiCo Insulated Lunch Bag?

Lunch Bag Care

Always place the included ice pack inside the black fabric ice pack cover before using inside the lunch bag. The cover is designed to reduce the amount of condensation that forms inside the bag, and assist in keeping lunches dry and fresh.

Cutlery and other sharp items should not be stored in your lunch bag, as this may damage the lining of your bag, and is not covered by warranty.

Your ice pack should be frozen flat and nude (Remove the black ice pack cover). Should you notice water or ice on the outside of the cover, we recommend airing it out and only placing inside the bag if 100% dry. Placing a wet or icy cover inside the bag will increase condensation and may make your lunch or the lunch bag wet.

For maximum cooling power, ensure the lunch bag is completely zipped closed as much as possible. Small changes such as removing the lunch box from the bag to eat from it (rather than leaving the whole bag unzipped for lunch time) can dramatically increase the amount of cold air that stays inside the bag.

When you are finished using your lunch bag, wipe it clean and stand upright to dry thoroughly. Our bags can be machine washed, and doing so regularly may prolong the life of your bag - by removing any embedded dirt or food particles from the fabric. 

Do all MontiiCo Insulated Lunch Bags have a dedicated ice pack pocket?

Yep, they sure do! The ice pack comes in its own cosy black cover and fits like a dream in our cool bags, in a separate ice pack pocket. No condensation means no soggy food!

Do you have any tips for keeping my lunch SUPER cold in my MontiiCo insulated lunch bag?

MontiiCo bags are cool, real cool! Here's some tips to make sure the coolness stays in!
Be sure to keep the bag zipped up closed whenever possible so ensure the coolness stays inside the bag and doesn’t mix with the outside hot temperature.
Ensure your ice pack is fully frozen before placing in the lunch bag. Overnight should suffice, or you can just store it in the freezer when not in use.

What is the weight of your lunch bags empty?

Our Large Lunch Bags weigh 775g including the large ice pack.
Our Medium Lunch Bags weigh 415g including the medium ice pack.
Our Mini Lunch Bags weigh 275g including the mini ice pack.

How do I clean my MontiiCo Insulated Lunch Bag?

Washing Instructions

We recommend unpacking your lunch bag as soon as you are finished using it, and wiping the interior of the cooler bag with a damp cloth to remove any crumbs or spills. This includes removing the ice pack.
If a spill occurs in a lunchbox or lunch bag we recommend cleaning it as quickly as possible.

 

Cleaning
Regular cleaning will extend the life of your bag by removing dirt and food particles from within the fabric before they grow into mould.

Our lunch bags are machine washable - so it couldn’t be easier to keep them clean! They’re a little shy and need to be washed on their own, in cold water, on a gentle, longer cycle. Fast cycles tend to have a vigorous spin which can damage the lunch bag. 
Normal detergent is fine, but please don’t put in any fabric softeners or stain removal products as this may discolour your bag. Do not bleach, soak or iron.

If your usual wash doesn’t remove staining, make a paste from laundry powder and water and apply it directly to the stained area. Gently brush into the stain, taking care not to damage the fabric. Leave for 15-20 minutes before machine washing.

Drying
Bags should be dried standing (like a tent!) or flat and open - fabric side up. We love to dry ours outside on the washing line! Please don’t put your bag in the dryer! It may shrink, melt or come back looking nothing like it did before.

How do I put my child's name on my bag?

Your cooler bag is going to be the envy of everyone on the block! Labeling me is a sure thing!
All MontiiCo Insulated Lunch Bags come with a cardboard name tag that fits inside a plastic sleeve within the bag. 

Alternatively, you can use a sticker name tag (we find the ones with rounded covers are more effective). Do NOT use iron on labels as this can melt the foam lining in your lunch bag. Otherwise use a bag tag that can be clipped on to personalise your child’s bag.

Do MontiiCo Insulated Lunch Bags keep things frozen?

Generally, the bags will work as your home fridge does. If you put something frozen in either the fridge or a MontiiCo Insulated Lunch Bag, it will gradually thaw, but this melting process will take longer than if you were to just leave it out on the counter.

Do the Insulated Lunch Bags come with a warranty?

Our products are constructed with durable, long-lasting materials to ensure a consistent high level of quality. 

Our products have a manufacturer's warranty for six months. This covers any manufacturing defects such as issues with parts or materials, with proof of purchase. Wear and tear, and care issues including ripping, spills and stains (i.e issues NOT caused by a fault in the manufacturing process) are not covered under manufacturer warranty. 

If you find your product has a manufacturing fault, please complete this form as soon as possible, so we can work with you to find a resolution. We want you to love your MontiiCo & Lunch Punch products and pride ourselves on going above and beyond for our customers!

We may ask that you return your items so that we can conduct a thorough investigation before a replacement/refund is given. 

Are MontiiCo Ice Packs food safe?

Yes! Our ice packs are certified as food safe by the FDA and CE. We can provide copies of the certificates, and a material safety data sheet for international shipping if required.

Does the MontiiCo Lunch Bag have an anti-mould coating?

MontiCo do not treat our lunch bags with anti-mould or anti-staining treatments as these can be quite toxic.

Mould can't grow without moisture, so remember to ensure your bag is 100% dry before storing! 

Sunlight is mould’s worst enemy - so hanging your lunch bag up to dry outside is a great way to prevent mould! Alternatively your lunch bag can be left to air dry overnight - try standing it on the bench (or an empty dish rack) to allow adequate air flow to thoroughly dry the bag. 

If you do find mould on your lunch bag - don’t panic! Mould can grow anywhere as long as it has moisture, food and warmth - on carpet, clothing, food, paper, even walls. That means your lunch bag doesn’t need to be visibly dirty for mould to take hold, only a small amount of food needs to be present for mould to grow. 

We challenged our product developers to put our lunch bags to the ultimate mould test! They soaked the bags in milk and left them in the kind of warm, dark conditions that mould thrives in. Although they were successful in growing mould on the outside of all the bags, there was no trace of mould inside any of the bags! That means that your food will stay squeaky clean and safe even if your lunch bag doesn't.

Bottle & Cup FAQ

What ages are MontiiCo bottles and cups suitable for?

MontiiCo Original Bottles
Our original bottles have a wide mouth opening (4.7cm) which is perfect for popping icecubes in to keep your drink uber frosty! It does mean that younger children might need supervision while using their MontiiCo bottle though, or while they adjust to the wider opening – in case of spills. The screw top lid is easy to open and close, thanks to the cool handle that gives a little bit more leverage. We recommend Montii Original bottles for Children aged 4 and up. (And adults of course!)
MontiiCo Mini Bottles

Mini Drink Bottles from our Fruity Pop range (Kiwi, Grape, Strawberry, Blueberry) come with our new Sports Lid 2.0 which are certified as suitable for all for ages including under 3s! Our other Mini bottles come with sipper lid making them suitable for most ages.

MontiiCo Smoothie Cups
Mrs Smoothie cups come with a straw top and are suitable for all ages, however we do recommend that an adult fills the cup and ensures the lid is shut tight!

Mini Smoothie Cups from our Fruity Pop range (Kiwi, Grape, Strawberry, Blueberry) come with a silicone stopper straw included which makes them suitable for little teeth!

 

Do MontiiCo bottles and cups leave condensation marks?

Our bottles and cups are double walled – meaning NO condensation forms on the outside of the bottle. None. Zilch. Nada. No need for a coaster on your desk, no damp inside your handbag – and best of all – no drips on your shirt while you swig from Montii on your way to the beach!

Are MontiiCo bottles suitable for hot drinks?

All of our bottles are double-walled, vacuum insulated (also known as thermally insulated), meaning they are suitable for hot and cold drinks – perfect for year round use. The wide mouth opening does mean you need to be EXTRA careful with hot liquids.

MontiiCo bottles provide 12 hours of warming. Some tips to get max warming:

Pre warm the bottle just prior to use with boiling water. Attach lid and let stand for 10 minutes, then empty
After pre warming, fill your bottle, and replace lid for maximum insulation efficiency
Keep lid in place as much as possible to keep your beverage warm
WARNING: Always exercise caution with hot beverages to avoid burns and scalds. Wide mouth bottles are NOT recommended for use to serve hot beverages to children.

What are MontiiCo bottles and cups made from?

MontiiCo bottles are made from Stainless Steel (18/8 and 304), with a kid safe, scratch and dent resistant finish. Our original lid is also Stainless Steel, with an engraved bamboo topper and small silicone ring to ensure a water-tight seal.

Our sports lid 2.0, sipper lid and free pour lids are made from BPA-free polypropylene (pp#5).


The MontiiCo smoothie cups are made from Stainless Steel (18/8 and 304), with the same kid safe, scratch and dent resistant finish. The lid on our smoothie cups has a BPA-free polypropylene (pp#5) inner.

Do MontiiCo bottles and cups come with a warranty?

Our products are constructed with durable, long-lasting materials to ensure a consistent high level of quality. 

Our products have a manufacturer's warranty of six months. This covers any manufacturing defects such as issues with parts or materials, with proof of purchase. Wear and tear, and care issues including ripping, spills, mould and stains (i.e issues NOT caused by a fault in the manufacturing process) are not covered under manufacturer warranty. 

If you find your product has a manufacturing fault, please complete this form as soon as possible, so we can work with you to find a resolution. We want you to love your MontiICo & Lunch Punch products and pride ourselves on going above and beyond for our customers!

We may ask that you return your items so that we can conduct a thorough investigation before a replacement/refund is given. 

How do I wash my MontiiCo bottles and cups?

 

Wash and rinse bottle thoroughly before first use, and after each use. Hand washing is recommended for best results. 

Bottles and cups in our Fruity Pop range are dishwasher safe to 70°C, excluding the bamboo lid. Our sports lid 2.0, sipper lid and free pour lids are top-shelf dishwasher safe.

Please refer to the cleaning instructions on your MontiiCo product packaging. Bottles and Cups that are not in the Fruity Pop range are not suitable for the dishwasher - this can damage the finish and void your warranty. 

If you are unsure of whether or not your product is dishwasher safe - please get in touch before washing so that we can advise. 

Bamboo is a renewable natural product, there will always be natural variations in colour, tone and grain ensuring no two MontiiCo bottle lids look exactly the same.

NEVER put the bamboo lid in the dishwasher. Putting your bamboo lid in the dishwasher WILL damage the finish and void your warranty. Hand wash only and always air dry thoroughly.

How do I store my MontiiCo bottles and cups?

Always store your MontiiCo bottles and cups empty, and completely dry inside. We recommend storing your empty bottles without the lid affixed.

Do I have rust stains on my bottle?

All MontiiCo products are made from 18/8 food-grade stainless steel. This food-grade stainless steel is highly rust resistant, as well as safe, durable and BPA-free. Sometimes marks can be left behind from the electropolishing process which smooths the surface of the metal as electrolytes left on the surface can turn a rust colour, but this is perfectly normal and harmless.

To remove residue, we recommend that you leave your bottle/cup/food jar to soak overnight with hot water and baking soda or white vinegar. After soaking, give your bottle/cup/food jar a really good scrub using a bottle brush or a scouring pad. Let us know how you get on after trying this method!

Why is my insulated bottle rattling?

If you hear a rattle in your bottle, it can be one of two things: either the weld (or a piece of it) that retains the integrity of the vacuum space has become dislodged and is now rattling in the space between the double wall insulation, or a small piece of metal called the “getter” has broken free and is now moving about freely at the base of your bottle. You can continue to use your bottle normally, it is still completely safe.

Both of these components have their respective functions within the internal walls of the bottle. A loose getter will not affect the insulation properties of the bottle whereas a broken weld or piece of it can potentially render the insulation useless because the vacuum seal can be compromised.

To check if the vacuum seal is still in tact, first ensure your bottle is completely empty and dry, then place you ear next to the opening and listen for a humming sound. If you can hear it, your seal is still in tact!

Do you sell replacement parts for my MontiiCo bottle or cup?

Yes! We sell replacement parts here.

What do you consider normal wear and tear?

With normal wear and tear and daily use, paint can chip as a result of abrasion, scratching and impact (i.e. bottles falling out of a bag, etc.) The paint MontiiCo uses is an acrylic-based that is lead free, BPA-free and free from toxic chemicals.

If paint is flaking or peeling off, please submit a warranty claim and we'll investigate the issue.

To reduce wear and tear and prolong the life of your MontiiCo bottles and cups, we recommend hand washing painted bottles with mild, biodegradable detergent. The high water pressure and temperature in dishwashers can cause painted bottles to chip over time.

What does insulated mean?

To make an Insulated MontiiCo bottle, we first construct an inner and outer bottle, which are sealed together and welded shut to be completely air-tight. Then the bottle is connected to a high-power vacuum pump which removes all the air from the gap in between the inner and outer bottle. Since there’s nothing to conduct heat across the gap, vacuum insulation is more effective than foam or other common insulating materials like Styrofoam, a derivative of plastic. Vacuum insulation works so well, it is the technology of choice for cryogenic storage tanks and other high-performance insulating vessels. Our vacuum insulated bottle can keep your beverages hot or cold for hours and hours.

Why does my MontiiCo bottle have a metallic taste?

MontiiCo products are made from durable 18/8 stainless steel. The stainless steel that we use to manufacture our products is the same grade that is used most commonly in the food, beer and wine industries because it is easy to clean, durable, and does not impart flavours or leach chemicals into the beverage contents.

If you have a metal allergy or sensitive palate, you may detect a metallic taste. Please let us know what product and cap you’re using – sometimes swapping out the lid to a Sports lid is a great solution, since those caps are Polypropylene and create a barrier between your mouth and the bottle itself.

We also recommend soaking your bottle overnight with hot water and baking soda. Follow the soak with a good scrub using a bottle brush or the abrasive side of a dish scouring pad aided by a wooden spoon or other kitchen utensil for leverage. This usually works to remove any lingering tastes/ residues.

Can I put my MontiiCo bottle in the freezer?

No. The force of liquids expanding as they freeze can cause your MontiiCo bottle to become deformed and can also break the weld that holds the bottle together, so we strongly advise against it. Freezing any MontiiCo bottle or cup will void your manufacturers warranty.

I dropped my MontiiCo bottle and dented it. Is there any way to get the dents out?

MontiiCo products are made of durable 18/8 stainless steel. Unfortunately, they can dent when dropped. Our warranty covers manufacturer's defects only, not damage caused by using or dropping your bottle.

Even if you've dented your bottle, it's still totally safe to continue to use. With no plastic liner on the inside, a dent, no matter how large, will not change the composition of the metal nor make it unsafe.

Do MontiiCo bottles and cups have a liner?

No. All MontiiCo products are made from high quality, 18/8, food-grade stainless steel. Stainless steel is naturally free of BPA and other harmful substances.

Stainless steel is inherently safe for food and beverage contact; plastic or epoxy linings are not necessary. This is one of the main differences between a stainless steel MontiiCo and aluminum bottles. All aluminum bottles must have a liner to maintain the integrity of the contents inside the bottle; otherwise, the aluminum leaches into the contents, which is unsafe.

What is stainless steel and what does 18/8 stand for?

Stainless steel is an iron-containing alloy made from some of the basic elements found on earth: iron ore, chromium, silicon, nickel, carbon, nitrogen and manganese. The properties of the final metal change depending on varying amounts of these elements. There are over 150 grades of stainless steel, of which 15 are most commonly used.

MontiiCo products are constructed from high-quality, 18/8, food-grade stainless steel. The numbers stand for the percentages of chromium and nickel in the steel, 18% and 8% respectively. Chromium increases the metal's hardness and nickel gives it strength. Together they also make stainless steel highly resistant to stain or rust.

Stainless steel is easy to clean, durable, inert and sanitary. That's why it's the material of choice among the food, beer and wine industries.

Does the paint on MontiiCo bottles contain lead?

No way. All MontiiCo painted products are nontoxic, safe and durable.

Can I fill my MontiiCo bottle or cup with acidic beverages such as orange or apple juice?

Yes. Acidic beverages will not corrode or damage the high-quality stainless steel.

Can I use a MontiiCo bottle for milk, breast milk or formula?

Absolutely. Your MontiiCo is food-grade stainless steel, which is safe and will not retain or impart flavours.

Can I put my MontiiCo bottle or cup on a stove?

Heating an MontiiCo bottle or cup is not advised, will damage the painted finish and bottle, and voids the warranty.

Can I put carbonated water into my MontiiCo drink bottle?

We don't recommend using carbonated drinks in your MontiiCo bottle, as the pressure build up and may cause injury depending on how the bottle is being stored and which lid is being used.

Are the MontiiCo bottle lids interchangeable?

Yes! The original, sports 2.0, sipper and free pour lids are interchangeable. How rad is that?!

Where are your products manufactured?

Our products are designed in Australia and responsibly manufactured in China. We have stockists and distributors worldwide.

 

 

 

Beach Towel & Bag Set FAQ

What size are the towels? 

Our towels are 160cm x 80cm

The water resistant carry bag is 34cm x 24cm

How much do the towel and bag sets weigh? 

They’re super light weight - only 620g! The dry towel alone weighs just 500g! 

Is there room for more than just the towel inside the bag?

While the towel is dry, you can fit some little extras in there alongside it. If you plan to pop some wet swimmers in there you’ll need to carry the towel outside the bag. 

Are the towels double sided?

Yep! Each towel has a different pattern on the reverse side in complementary shades!

Is the carry bag waterproof?

The store & carry bag is made from the same water resistant, wipe clean material as our Lunch Bags. The inside has a water-resistant PVC lining. 

How do I wash my towel and bag set?

Our towel and bag sets are machine washable - so it couldn’t be easier to keep them clean! They’re a little shy and need to be washed separately from your other laundry, in cold water, on a gentle, longer cycle. Fast cycles tend to have a vigorous spin which can damage them. 

Normal detergent is fine, but please don’t put in any fabric softeners or stain removal products as this may discolour your towel and wet bag. Do not bleach, soak or iron. 

We do not recommend putting your towel in the dryer - simply hang ‘em on the line and they’ll dry in no time! We recommend rinsing immediately after swimming in pools.

What is the difference between a normal beach towel and the MontiiCo sand free towel?

Our sand free towels are made from very small, synthetic fibers. Each fiber is thinner than a thread of silk. The fibers are woven together to form a unique, absorbent structure which means they can hold up to 1 litre of water! This microfiber material is low-pile, so it doesn't hold small particles i.e sand! Get rid of stubborn sand with a quick shake before it gets inside your car and home! 

Is the bag food safe?

The bag is lined with PVC, so they are not food safe. 

Pre-Order Products

A ‘pre-order’ is an item of high demand that is on backorder and is in transit to us from our manufacturer. Pre-order items have an ‘estimated release date’ which is the date given to us by the shipper for when it will arrive to us. The ‘estimated release date’ is advertised on the listing. Stock can arrive earlier, or later, than the ‘estimated’ date that is given. Customs and transit delays are unforeseen and unpredictable but sometimes do occur which can delay items arriving.

Orders containing a pre-order item will be held until the pre-order item is in stock, the entire order will then be sent in the next day’s dispatch. If you would like your other items sent earlier please purchase in two separate transactions.

If you would like an update on your pre-order purchase, please feel free to contact us.

Black Friday Sale Shipping and Returns

There are some changes to our Shipping and Returns policy over the Black Friday Cyber Monday sales period. Please read these carefully before placing your order.  

Due to the volume of orders we highly recommend selecting Express Dispatch & Shipping at checkout, to give you the BEST possible chance of getting your parcel on time.

MontiiCo Warehouse 
We ship from our Gold Coast, Australia based warehouse.
A tracking number will be provided as soon as your order is dispatched. 
MontiiCo Shipping

Shipping within Australia
Orders $99+ : FREE Standard Shipping, or EXPRESS Dispatch & Shipping for $6

Orders less than $99 : Standard Shipping for $10 or Express Dispatch & Shipping for $16

Express Dispatch & Shipping means your order will be sent express with Australia Post and given the star treatment at our warehouse. That means your order will jump to the front of the queue to be packed first!

We post Australia Wide via Courier or Australia Post depending on order size and delivery location. If you have a preference please leave us a note at checkout.

Flat rate $2 shipping on Replacement parts

MontiiCo International Shipping

International Shipping

We are only shipping to Australia during our Black Friday Cyber Monday sale period. 

Dispatch

All orders are processed as quickly as possible however due to the high volume of sales, it may take up to 5 to 7 business days for orders to process and be prepared to be dispatched with Australia Post.

HOW DO YOU SHIP WITHIN AUSTRALIA?

Orders are shipped to anywhere within Australia for a flat rate of $10 (FREE over $99). 

All orders are processed as quickly as possible however due to the high volume of sales, it may take up to 5 to 7 business days for orders to process and be prepared to be dispatched with Australia Post.

We post Australia Wide via Courier or Australia Post. Shipping service is dependent on order size and delivery location. Orders sent via courier will require a residential address. A tracking number will be provided as soon as your order is dispatched.

Please allow 10 working days for delivery as Australia Post has recently changed their domestic delivery timeframes. If you have any concerns over the status of your parcel, please contact us. Every satchel parcel sent by us is trackable from lodgement to delivery. In the rare circumstance that a parcel is missing, we will launch an investigation with the delivery service to locate it. Investigation times vary by service and the resolution will depend on the report findings. 

DO YOU SHIP TO MY COUNTRY?

We will only be shipping within Australia during our Black Friday Cyber Monday period.

Please check our stockists page for a local stockist if your country isn't listed here.

CAN I PICK UP MY ORDER?

No, we don’t allow local pickup of retail orders at this time. 

WHAT IS YOUR RETURNS POLICY?

In the unlikely event your item is defective or damaged on arrival, please contact us within 48 hours and we will do our best to rectify the situation. All items are checked and cross checked before packing.

If you change your mind on an unwashed and unused item you are welcome to post back for an exchange. Once we confirm the item is still in brand new condition, a credit for the item’s value less our restocking fee will be added to your account on our website for you to purchase an exchange. Postage costs associated with returning and receiving the new item, and the item price difference, are wholly the customers. We do not refund for change of mind.

Faulty or incorrect goods are welcomed to be returned for a replacement. Please contact us for details on how to exchange. We will reimburse shipping costs if we receive the return postage receipt with the returned item.

For more information on our Warranty against Defects please see Item 19 in our Terms of Use.

CAN I CANCEL MY ORDER?

We are unable to cancel those orders that have been fulfilled and dispatched. If your order has not yet been fulfilled by the time our customer service team are online, please get in touch with us so we can cancel your order for you. Please note our Customer Service Team hours are Monday to Friday 9am - 2:30pm.

HOW DO I USE MY DISCOUNT CODE?

Discount codes do not apply over the Black Friday Cyber Monday period as the products available are already heavily discounted. 

WHAT DOES IT MEAN WHEN I ORDER A PRODUCT THAT IS ON PRE-ORDER?

A ‘pre-order’ is an item of high demand that is on backorder and is in transit to us from our manufacturer. Pre-order items have an ‘estimated release date’ which is the date given to us by the shipper for when it will arrive to us. The ‘estimated release date’ is advertised on the listing. Stock can arrive earlier, or later, than the ‘estimated’ date that is given. Customs and transit delays are unforeseen and unpredictable but sometimes do occur which can delay items arriving.

Orders containing a pre-order item will be held until the pre-order item is in stock, the entire order will then be sent in the next day’s dispatch. If you would like your other items sent earlier please purchase in two separate transactions.

If you would like an update on your pre-order purchase, please feel free to contact us.

 

Black Friday Sale FAQ

Black Friday 2021 FAQ

How long is the Black Friday Sale on?

The Black Friday Cyber Monday Sale will be available for all customers from 7.30PM (AEST) Thursday 25 November 2021 until 11.59PM (AEST) November 29th 2021, or while stocks last.

Is everything on sale? 

Almost! All individual products (including replacement parts) are discounted by 20% during our Black Friday Sale. You can save 25% by purchasing one of our Value Bundles too! Gift cards, and reshipping fees are excluded from our sale. 

Can I use other discount codes on my order from the Black Friday sale? 

Black Friday is our biggest sale of the year at MontiiCo - with generous discounts storewide, including newly released products and value bundles. Unfortunately, this means we are unable to honour other discount codes during this time.   

MontiiCo Gift cards are still valid during sale periods, and as always, we have free shipping on orders over $99 within Australia too!  

The item I want is out of stock, will it be restocked?

The products available in the Black Friday sale are available while supplies last, the items will not be restocked. Items move quickly, so we advise you grab ‘em while you can!

If your favourite bottle or cup colour is out of stock, don’t fret! There will be a restock of our full Drink Bottle & Smoothie Cup range in time for Back to School. If shipping goes according to schedule then we expect this to arrive late December (not in time for any Christmas Gifts though).  Orders will open for those once the stock has landed, which is a few weeks after our Black Friday sale finishes. 

Did my Black Friday sale order go through?

An email order confirmation will be sent to the email address used in the order once the payment has been successfully processed. If you can’t find the email order confirmation within an hour or two of creating the order, be sure to check your junk mail.

In the chance that the email is lost in the wild wild web, check your payment account to look for a corresponding purchase transaction.  We also have a friendly Support Team available to assist you via email - support@montii.co

When will my Black Friday sale order be delivered?

All orders are processed as quickly as possible however due to the high volume of sales, it may take up to 5 to 7 business days for orders to process and prepared, ready to be dispatched with Australia Post.

Shipping Times vary depending on the destination and, due to high volumes of shipments at this time of the year, may experience longer transit times.

Once in progress, shipments can be monitored on the Australia Post website - simply log on to your account via our website to see the tracking information. Or check your email for the order with the tracking details.

To give you the best possible chance of your order arriving in time for Christmas, we recommend that you select our Express Shipping and Dispatch service at checkout.

When you upgrade to our Express Shipping & Dispatch service, your order will be sent express with Australia Post and given the star treatment at our warehouse. That means your order will jump to the front of the queue to be packed first. 

I forgot something in my order! Can I place another order and combine the shipping?

Black Friday is our biggest sale of the year here at MontiiCo, which means we receive a huge influx of orders, and our inventory moves quickly, with many products selling out. If you see something you would like to grab in the sale, your best bet is to place a second order before it’s gone! 

Our speedy warehouse team will be working around the clock to pick, pack and dispatch orders, which means it can be difficult to combine orders. If your order has NOT already been shipped, and you haven’t received a tracking number, please contact our customer service team at support@montii.co and we may be able to assist you. 

Can I change or add to my order?

Unfortunately due to the large volume of orders received, and our speedy warehouse team, we will be unable to change the items within an order once it has been placed.

If the address on your order is incorrect, and you haven’t yet received your tracking notification,  please contact our customer service team as soon as possible at support@montii.co and we can amend your order. We are unable to process address changes once your order has been shipped. 

Can I cancel my order?

If your order has not yet been fulfilled by the time our customer service team are online, please get in touch with us so we can cancel your order for you. Please note our Customer Service Team hours are Monday to Friday 9am - 2:30pm.

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